New User Account Activation

What is the New User Account Activation Process?

The new user account activation process in Gangmates is designed to onboard employees seamlessly. It ensures users provide the necessary details to activate their accounts and access the platform, maintaining security and organizational compliance.

Step-by-Step Guide to Activating Your Account

Step 1: Welcome Aboard!

  1. After being added to the Gangmates platform, you will receive an onboarding email titled:

    • "Onboarding Invitation: <Company Name>"

  2. Keep an eye on your inbox, including the spam or promotions folder, to ensure you don’t miss the email.

Step 2: Activate Your Profile

  1. Open the onboarding email.

  2. Click the "Complete Profile" button provided in the email.

    • This will direct you to the Gangmates onboarding page to begin setting up your account.

Step 3: Your New Username

  1. During the activation process, your new username will be provided.

  2. Make a note of your username—it will be required for all future logins to the Gangmates platform.

Step 4: Filling Out the Onboarding Form

  1. Full Address:

    • Enter your residential or work address where you can be reached.

  2. Phone Number:

    • Provide a contact number to ensure communication in case of updates or verifications.

  3. Set Your Password:

    • Choose a secure password for your account.

    • Follow best practices for password security (e.g., use a mix of uppercase, lowercase, numbers, and symbols).

    • Keep your password confidential to prevent unauthorized access.

  4. Upload Legal Identification:

    • Attach your legal identification to complete the onboarding process.

    • Acceptable Formats: PDF, JPG, or PNG.

    • File Size Limit: 5MB per file.

By following these steps, you’ll be fully set up and ready to dive into the Gangmates experience. Welcome to the team!

Best Practices for Account Activation

  1. Check Email Regularly: Ensure you receive the onboarding email promptly. Contact your admin if you don’t receive it within a reasonable time.

  2. Use Secure Devices: Activate your account on a trusted and secure device to protect your credentials.

  3. Verify Details: Double-check all information entered during the onboarding process to avoid errors.

  4. Document Uploads: Ensure uploaded documents are clear and comply with the size and format requirements.

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